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  • What services does Jones Inck LLC offer?
    Jones Inck LLC specializes in custom embroidery, apparel printing, and a wide range of promotional products. We provide personalized solutions to elevate your brand's presence through high-quality, custom-designed merchandise.
  • How do I place an order?
    To place an order, select your garment or product, upload your artwork, and approve the sample mock-up we provide. Once you approve the design and make the payment, we'll process and fulfill your order. You can start this process by visiting our website, calling us at 972-803-3969, or visiting us in Downtown Duncanville.
  • Can I bring my own garments for embroidery or printing?
    Yes, you can bring your own garments. However, we recommend checking with us first regarding the suitability of the fabric for our embroidery or printing processes.
  • What is the turnaround time for an order?
    Turnaround times vary depending on the complexity and quantity of the order. Once we understand your specific needs, we can provide a more accurate timeframe.
  • Do you offer design assistance?
    Absolutely! We have a team of skilled designers who can help bring your ideas to life. You can discuss your design requirements with us, and we'll create a custom design for you.
  • What types of payment do you accept?
    We accept various forms of payment, including major credit cards, debit cards, and online payment options. Please contact us for more details on our payment methods.
  • Can I see a sample before I order in bulk?
    Yes, we can provide a digital mock-up of your design. For larger orders, physical samples may also be arranged upon request.
  • . What is your return or exchange policy?
    Due to the custom nature of our products, returns or exchanges are generally not accepted. However, if there's an issue with the quality or accuracy of your order, please contact us immediately to discuss a resolution.
  • How can I contact Jones Inck LLC for further questions?
    You can reach us by email at, call us at 972-803-3969, or visit our store at 206 N. Main St., Downtown Duncanville.
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